Support - Bitdefender Vietnam

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Welcome to Bitdefender Support for Home Users

Our knowledgeable technicians are at your disposal 24/7! We're here to answer any question and resolve any technical issue you may be experiencing

Don’t have your account hijacked. Secure your online accounts with more than a password.

Published on: 24 May 2019

Research published at the end of last week argues that the typical user can significantly harden the security of their online accounts by linking a recovery phone number that can send an alert if there is suspicious activity on the account. The...

How to Uninstall IE11 from Windows 10

Published on: 24 Apr 2019

Automatic updates in Windows 10 always include Internet Explorer 11.  You cannot simply stop this from happening when using Windows 10.

However, if you don’t want to have IE11 on your system, it’s possible to uninstall it.

วิธีรักษาความปลอดภัยบนเครือข่าย Wi-Fi สาธารณะ

Published on: 5 Apr 2019

เพียงเพราะเราเตอร์ไร้สายส่วนใหญ่ มีไฟร์วอลล์เพื่อปกป้องคุณจากอินเทอร์เน็ต ไม่ได้หมายความว่าคุณได้รับการปกป้องจากผู้อื่น ที่ทำการเชื่อมต่อกับเครือข่ายเดียวกัน มันง่ายมากที่จะขโมยชื่อผู้ใช้งาน และรหัสผ่านของใครบางคน หรือดูสิ่งที่พวกเขาทำ เพียงแค่อยู่ในเครือข่ายเดียวกัน อย่าให้พวกเขาได้ใช้โอกาสเหล่านั้น เราจะแสดงให้คุณเห็นว่า การตั้งค่าใดเป็นสิ่งที่สำคัญที่สุด รวมไปถึงวิธีเปลี่ยนการตั้งค่าของคุณ ให้เป็นระดับความปลอดภัยที่เหมาะสมทุกครั้งที่คุณเชื่อมต่อกับเครือข่ายสาธารณะ

Tinh chỉnh dễ dàng hiện tượng Windows 10 Lag

Published on: 25 Mar 2019

Windows 10 may be the most stable OS till date. For online gamers however, it sometimes can cause problems and that is why we are here to help you solve these issues. In online games, players may face lag in some of the most unexpected of ways. There have been many cases when users just do everything else they could in hopes of removing lag but the result has been anything but satisfactory. Revealing some of these aspects that remain unnoticed and might cause lag. However, don’t worry as we today will bring you some quick tweaks that will reduce with fixing Windows 10 lag.

Thủ thuật: 3 cách để ngăn cập nhật cho Windows 10

Published on: 21 Mar 2019

There is no greater Windows 10 controversy than its policy of forced updates. While great in theory, for many users the reality of updates which download and install automatically has been horribly different and the question on many users lips is: How do you stop them? Now we have an answer: with three potential options. Each has its own pros and cons, so read on to find out which is most suitable for you.

New GandCrab v5.1-5.2 Decryptor Available Now

Published on: 22 Feb 2019

Today we’re happy to announce that our collaboration with the Romanian Police, Europol and other law enforcement agencies has yielded another new decryptor for all GandCrab ransomware versions released since October 2018.

How to add a firewall rule in Bitdefender 2018

Published on: 4 Apr 2018

The Bitdefender firewall uses a set of rules to filter data transmitted to and from your system.

I can’t access a device on my network: adding a network exception in Bitdefender 2018

Published on: 4 Apr 2018

While using Bitdefender 2018, firewall may block the connection between your system and another device (such as another computer or a printer). As a result, you may no longer share or print files.

How to activate your Bitdefender subscription

Published on: 5 Jan 2018

The Bitdefender Central platform gives you the possibility to easily manage the subscriptions you have for all your devices. An activation code purchased from one of our resellers or one that you received as a present can be used to activate a Bitdefender subscription. NOTE: In order to proceed, you need to have a Bitdefender Central account. To create one, you can access this link. The video included below will show you how to activate your subscription.

How to activate your Bitdefender license?

Published on: 4 Jan 2018

Go to: and fill in your correct email address and the code from your scratch card. Choose your preferred language and click “GET LICENSE”

How to purchase?

Published on: 4 Jan 2018

How to install Bitdefender Home Product from DVD

Published on: 31 Oct 2017

In order to make Bitdefender installation smoother, please take a look at this guide before installing it on your devices.

What's NEW at Bitdefender 2018

Published on: 4 Oct 2017

This year's Bitdefender 2018 comes with a lot of new and exciting features and enhanced functionality in order to make the user experience easier and pleasant.

How to optimize your hard disk space using Disk Cleanup in Bitdefender 2017

Published on: 1 Apr 2017

In order to optimize your system speed by cleaning unnecesarry file from you hard disk, you can use the new Disk Celanup function available in the Tools section.

Upgrading to Bitdefender 2017 on my computer

Published on: 1 Apr 2017

I already have Bitdefender 2016 on my PC and I want to upgrade to the new Bitdefender 2017.

How to uninstall Antivirus for Mac if the standard uninstaller doesn't work

Published on: 1 Apr 2017

If the standard uninstall procedure doesn't work, follow the steps from this article.